Social Worker Position in Hebron
Fixed-Term Appointment with Relief & Social Services Department - For Internal Candidates Only
Make a tangible difference for vulnerable communities in the West Bank with the United Nations Relief and Works Agency.
Position Overview
The United Nations Relief and Works Agency for Palestine Refugees in the Near East (UNRWA) is seeking a dedicated Social Worker for their Hebron Area Office. This position offers a unique opportunity to provide crucial social services to Palestine refugees in the West Bank.
Job Opening ID: 260439
Job Network: Economic, Social and Development
Job Family: Social Affairs
Duty Station: Hebron, West Bank
Department/Office: Relief & Social Services Department
Date Posted: July 7, 2025
Application Deadline: July 21, 2025
This position is open to internal candidates only who reside in West Bank or Jerusalem, within commuting distance of the duty station, and have authorization to work in the duty station at the time of application.
About UNRWA
Established by the UN General Assembly in 1949, UNRWA provides assistance and protection to approximately 5.8 million registered Palestine refugees. The Agency's mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank, and the Gaza Strip achieve their full human development potential.
As the largest UN operation in the Middle East with over 30,000 staff, UNRWA delivers essential services in:
- Education
- Health care
- Relief and social services
- Camp infrastructure and improvement
- Microfinance
- Emergency assistance
UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations, and individual donors.
Key Responsibilities
The Social Worker will report to the Area Social Work Supervisor, with close coordination with the Area Relief & Social Services Officer, and under the overall technical guidance of the Field Social Services Officer. Responsibilities include:
- Conduct comprehensive assessments for individuals and families in need of social intervention, developing individualized care plans using a strengths-based approach.
- Provide psychosocial support and counseling based on intervention plans at household or facility level.
- Identify referral needs to other UNRWA services or external agencies, facilitate referrals, and follow up to ensure appropriate care.
- Maintain accurate case documentation in line with social work principles and agency databases.
- Facilitate community-based initiatives targeting vulnerable groups (women, children, youth, elderly, persons with disabilities).
- Build partnerships with stakeholders to increase refugee access to quality external services.
- Perform additional duties as assigned by the supervisor.
Requirements & Qualifications
Education
University degree in social work, sociology, psychology, guidance and counseling, or a related discipline.
Work Experience
Minimum three years' experience providing social work, psychosocial support, or counseling in developmental/humanitarian programs with governmental or non-governmental organizations.
Languages
Fluency in both spoken and written English and Arabic is essential.
Eligibility
Candidates must currently reside in West Bank or Jerusalem, within commuting distance of Hebron, with valid work authorization.
Core Competencies
The UN Core Values of Integrity, Professionalism, and Respect for Diversity apply to this position, along with Core Competencies including:
- Communication
- Working with People
- Drive for Results
- Applying Technical Expertise
- Analyzing
- Learning and Researching
Important Eligibility Notice
This position is open to internal candidates only. Applicants must confirm if they live/reside in West Bank or Jerusalem and must have West Bank or Jerusalem ID (number should be mentioned in application).
UNRWA will not facilitate work permit issuance. Preference will be given to registered Palestine refugees and candidates who assist the Agency in meeting its gender parity commitment. UNRWA welcomes applications from qualified candidates with disabilities.
Contract Details & Benefits
Compensation & Benefits Package
Additional Conditions
- Incumbent must be willing and capable of driving an Agency vehicle for duty travel within the Field
- Professional in-service training may be required as directed
- Extension beyond 3 years subject to funding availability, satisfactory performance, and continuing need
Application Process
Key Application Information
Assessment Process
Evaluation of qualified candidates may include:
- An assessment exercise
- Competency-based interview
Note: If a large number of applicants pass the test, UNRWA may invite only the top-scoring candidates to interviews to ensure a manageable process. A roster may be created from this selection exercise for future similar positions.
Important Notice
UNRWA does NOT charge any fees or request money from candidates at any recruitment stage. Be aware of scams. The Agency does not concern itself with information on applicants' bank accounts.
